Keeping your hardwood floor looking great takes a minimum amount of effort. Just follow some basic, common sense guidelines and you could avoid any major renovation or restoration such as recoating or refinishing, or at the very least lengthen the interval between such projects. And if despite your best efforts, your floor does get damaged, keep in mind that one of the benefits of wood flooring is that as a natural flooring material, it can usually be repaired, refinished, and restored to like new condition.
Rugs and Mats
Doormats at all entrances will help prevent dirt and grit and other substances such as oil, asphalt, or driveway sealer from being tracked onto your floor. Keep doormats and rugs clean, and avoid rubber- or foam-backed plastic mats that can discolor the flooring.
Furniture Protectors
You can avoid or minimize scratching or damage from furniture by placing felt furniture pads or other protective pads such as rubber non-marking casters on chair and table legs, or by using wide-load-bearing leg bases/rollers to minimize indentations and scratches from heavier furniture or possibly appliances.
Check Your Shoes
All athletes, stop outside and remove your spikes or cleats. One walk across a wood floor with shoes like that and damage is a certainty. But the heels of your regular shoes are also a potential danger if not in good repair—especially high heels. Heels missing their caps or worn through to the point of exposing metal or other abrasive surfaces can cause scratches and dents on any floor's surface.
Pedicure Your Pets
Keep your pet's nails trimmed to keep them from scratching your flooring.
Keep Water Off the Wood
Water can cause damage to the wood's structure and to the finish. Don't pour water on your floor and always wipe up water or other liquids immediately.
Move Area Rugs and Furniture Regularly
Exposure to sunlight can cause the color of your floor and finish to change over time, taking on an age-worn patina. This effect can be very beautiful, but you want it to be consistent. Blinds, shades, and curtains or drapes can protect against sun exposure, but no one wants to live in darkness, so rearrange area rugs and furniture regularly to allow the flooring to age evenly
Control Humidity
Maintaining a relative humidity level between 45and 65% in your home throughout the year will minimize the natural expansion and contraction of wood.
During heating season, the air inside is dry and the wood will contract /shrink. Wood stoves and electric heat tend to create very dry conditions.Use of a humidifier is recommended to prevent excess shrinkage due to low humidity levels.
When it’s hot outside, the air is typically humid. An air conditioner or dehumidifier can lower humidity during the summer months to prevent swelling and expansion.
Regular Care Tips
Sweep, dust, or vacuum the floor regularly to remove dirt or grit that can scratch or dull the floor finish.If you vacuum, use the hard floor attachment – a beater bar or rotating brush can cause more damage that it prevents.
Occasionally wipe the floor with a damp mop or cloth.
Use a damp cloth to blot spills and spots as soon as they happen. For tough spots, such as oil, paint, markers, lipstick, ink, tar, or cigarette marks, use acetone/nail polish remover on a clean white cloth, then wipe with a damp cloth.
For sticky spots such as candle wax or chewing gum, chill the spot with ice and then gently scrape with a plastic scraper, such as a credit card. Wipe clean with a damp cloth
Avoid oil based, wax, polish, or strong ammoniated or abrasive cleaners.
Never use steel wool or scouring powder.
Do not wash or wet-mop the floor with soap, water, or any other liquid cleaning material. Swelling, warping, delamination, and joint-line separation are likely results.
Always avoid allowing liquids to stand on your floor.
Don't use any type of buffing machine on wood floors.
If you are not completely satisfied with your online purchase, simply return it or replace it within 30 days – no questions asked.
We've been around since 1976, and we've learned a lot about how to make sure our customers are completely satisfied with products and services purchased at Floors USA. If for any reason you are not satisfied with a purchase, please let us know by:
Calling 1-888-YOUR-RUG (968-7784)
Emailing returns@floorsusa.com
Our customer service team will make sure to assist you in accordance with the Return Policy and Terms of Use available on this site.
Please note that items purchased in the FloorsUSA.com Clearance Section are not eligible for the 30-day return policy.
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Shipping to the contiguous Unites States is completely FREE for all online rugs!
Orders are shipped via UPS ground service and typically take 2 to 5 days to be processed before they leave the warehouse. Once your item has shipped it can take anywhere from 2 to 7 business days for UPS to complete the delivery. Tracking numbers are sent via email after a purchase so you can track your order and delivery times.
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Shipping to the contiguous United States is completely FREE for all online rugs unless otherwise specified in your shopping cart. Orders are shipped via UPS ground service and typically take 2 to 5 business days to be processed before they leave the warehouse. Once your item has shipped it can take anywhere from 2 to 7 business days for UPS to complete the delivery. Tracking numbers are sent via email after your item has shipped so you can track your order and delivery times.
Please Note:
We cannot currently ship to Alaska, Hawaii, Canada or the Caribbean Islands.
Braided and other custom rugs may take 2 to 3 weeks for delivery.
If you are unable to receive your rug when it is delivered, UPS may leave it at the residence or leave a note.
Oversized rugs that cannot be shipped with UPS standard ground shipping will be shipped by LTL trucking. These orders may take up to 2 weeks from shipment date to be delivered. LTL will contact you directly in order to schedule your delivery. Your rug will be delivered to your curb and it will be your responsibility to bring the rug into your home.
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After 37 years in the flooring business, we know how to satisfy our customers!
Finding you the best deals around
Our long and reliable history gives us better buying power, allowing us to pass the savings on to you. From special pricing on top-brand area rugs, to seasonal flooring sales and clearance items, we're always on the lookout to find you the best deals around.
Helping you find the perfect fit
We offer over 75,000 area rugs online and over 3 million square feet of in-stock flooring at our Pennsylvania superstore alonside expert advice and sophisticated tools to help you find exactly what you're looking for.
Keeping you happy!
We've been around long enough to know that building long-term relationships with customers is simply good business. Our dedication to service is backed up by policies that put your interests first, not only because we know that a happy customers is our best advertisement, but also because it's the right thing to do.
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Under every great rug, there's great rug pad. At least there should be! That's why, if you spend $299 or more on any regularly priced rug purchased on FloorsUSA.com, we'll send you the matching rug pad for free!
Here's five great reasons why you should use a pad:
1. Safety: A rug pad is great way to make sure that your rug doesn't slip, and that you won't slip with it!
2. Rug longevity: A rug pad cushions the fibers on the underside of your rug, keeping them firm and resiliant for years.
3. Floor protection: The pad provides a barrier between your rug and your floor, reducing wear and tear caused by friction, dye transfer and more.
4. Added comfort: A rug pad provides added cushioning for those aching feet.
5. Easy cleaning: If you've ever tried vacuuming a rug sans rug pad, this one needs no explanation. If you haven't, take our word for it!
A couple more details:
This promotion excludes sale and clearance rugs.
Your rug pad will be sent separtely from your rug. Though we will jointly process the entire order immediately upon receipt, your pad and rug may arrive on different days.
Rug pads that have already been opened may not be returned. If you choose to return a rug and have already opened your pad, we will subtract the cost of the pad from your refund.