Floors USA has been servicing the entire Delaware Valley area for over 33 years! We offer quality products and honest, dependable craftsmanship. You will always find Floors USA prompt and courteous. We stand behind our products and our services. Our guarantees protect you and your investment to ensure a confident, worry-free, and enjoyable shopping experience.
We are proud that our community, their families and their friends have entrusted us to serve their flooring needs and have come back time and time again. Our existing customers are the best form of advertising for the future, and we have never forgotten the importance of doing whatever it takes to ensure that our customers are completely satisfied. Thank you to all of you who have trusted us with your business in the past. We invite you, and anyone who has not already experienced our outstanding service to visit our spectacular showroom. Our experience flooring specialists can help you make your home more beautiful.
Store Hours
Monday:
9 am - 8 pm
Tuesday:
9 am - 8 pm
Wednesday:
9 am - 8 pm
Thursday:
9 am - 8 pm
Friday:
9 am - 8 pm
Saturday:
9 am - 6 pm
Sunday:
11 am - 5 pm
Price Protection
Our long and reliable history gives us better buying power, allowing us to pass the savings on to you. However, if you happen to find a lower price in your local area on the brand and style purchased in-store within 30 days after your purchase, we’ll be happy to match it.
Floors USA’s 150% Price Match Guarantee
At Floors USA we STOCK a huge selection of first quality name brand flooring from all over the world. Because of our size and buying power we eliminate the middleman and in most cases buy directly from our manufacturers. This means our customers will find the most incredible selection of flooring and area rugs at guaranteed low prices. You can be 100% confident that our everyday low prices are genuinely everyday low prices- We guarantee it.
So how does Floors USA’s Price Match Guarantee work?
If you find a lower price on any in stock floor or area rug we will match the price and credit you 150% of the difference. The fine print (notice how you can actually read ours): Applies to in stock material only and must be on the identical item. Does not apply to internet pricing. Applies to local competitors only and customer must present a current print ad from a legitimate media source and/or a written quote from a local competitor. Excludes labor, excludes previous sales. credit will be applied to order and if credit exceeds the balance on order then credit will be issued in the form of a store credit. We reserve the right to terminate price match guarantee at any time for any reason and/or refuse to match a price for any reason.
If you are not completely satisfied with your online purchase, simply return it or replace it within 30 days – no questions asked.
We've been around since 1976, and we've learned a lot about how to make sure our customers are completely satisfied with products and services purchased at Floors USA. If for any reason you are not satisfied with a purchase, please let us know by:
Calling 1-888-YOUR-RUG (968-7784)
Emailing returns@floorsusa.com
Our customer service team will make sure to assist you in accordance with the Return Policy and Terms of Use available on this site.
Please note that items purchased in the FloorsUSA.com Clearance Section are not eligible for the 30-day return policy.
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Shipping to the contiguous Unites States is completely FREE for all online rugs!
Orders are shipped via UPS ground service and typically take 2 to 5 days to be processed before they leave the warehouse. Once your item has shipped it can take anywhere from 2 to 7 business days for UPS to complete the delivery. Tracking numbers are sent via email after a purchase so you can track your order and delivery times.
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Shipping to the contiguous United States is completely FREE for all online rugs unless otherwise specified in your shopping cart. Orders are shipped via UPS ground service and typically take 2 to 5 business days to be processed before they leave the warehouse. Once your item has shipped it can take anywhere from 2 to 7 business days for UPS to complete the delivery. Tracking numbers are sent via email after your item has shipped so you can track your order and delivery times.
Please Note:
We cannot currently ship to Alaska, Hawaii, Canada or the Caribbean Islands.
Braided and other custom rugs may take 2 to 3 weeks for delivery.
If you are unable to receive your rug when it is delivered, UPS may leave it at the residence or leave a note.
Oversized rugs that cannot be shipped with UPS standard ground shipping will be shipped by LTL trucking. These orders may take up to 2 weeks from shipment date to be delivered. LTL will contact you directly in order to schedule your delivery. Your rug will be delivered to your curb and it will be your responsibility to bring the rug into your home.
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After 37 years in the flooring business, we know how to satisfy our customers!
Finding you the best deals around
Our long and reliable history gives us better buying power, allowing us to pass the savings on to you. From special pricing on top-brand area rugs, to seasonal flooring sales and clearance items, we're always on the lookout to find you the best deals around.
Helping you find the perfect fit
We offer over 75,000 area rugs online and over 3 million square feet of in-stock flooring at our Pennsylvania superstore alonside expert advice and sophisticated tools to help you find exactly what you're looking for.
Keeping you happy!
We've been around long enough to know that building long-term relationships with customers is simply good business. Our dedication to service is backed up by policies that put your interests first, not only because we know that a happy customers is our best advertisement, but also because it's the right thing to do.
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Under every great rug, there's great rug pad. At least there should be! That's why, if you spend $149 or more on a rug, we'll send you the matching rug pad for free!
Here's five great reasons why you should use a pad:
1. Safety: A rug pad is great way to make sure that your rug doesn't slip, and that you won't slip with it!
2. Rug longevity: A rug pad cushions the fibers on the underside of your rug, keeping them firm and resiliant for years.
3. Floor protection: The pad provides a barrier between your rug and your floor, reducing wear and tear caused by friction, dye transfer and more.
4. Added comfort: A rug pad provides added cushioning for those aching feet.
5. Easy cleaning: If you've ever tried vacuuming a rug sans rug pad, this one needs no explanation. If you haven't, take our word for it!
A couple more details:
This promotion excludes clearance rugs and outdoor rugs.
Your rug pad will be sent separtely from your rug. Though we will jointly process the entire order immediately upon receipt, your pad and rug may arrive on different days.
Rug pads that have already been opened may not be returned. If you choose to return a rug and have already opened your pad, we will subtract the cost of the pad from your refund.